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Email Problems

PreviousConnectivity IssuesNextReporting Bugs

Last updated 10 months ago

If you're not receiving verification emails, password reset, or any emails hindering you from accessing your account or having a smooth experience on call2innovate. This section will provide you with possible solutions to resolve these common email issues.

  1. Check your Spam/Junk Folder - Our emails might be filtered into your spam or junk folder. If you find the email there, mark it as "Not Spam" or move it to your inbox to ensure future emails are delivered correctly.

  2. Verify your Email Address - Double-check that the email address you entered when you signed up for call2innovate is correct and that it's the same email address associated with your account.

  3. Wait a Few Minutes - Sometimes, email can take a few minutes. Please wait up to 10 - 30 minutes before attempting to resend the email.

  4. Contact your Email Provider - If you've checked your spam folder and whitelisted the email address and you're still not receiving emails, contact your email provider to see if there's a problem with your account.

  5. Contact Support - If you've tried all of the above steps and you're still not receiving verification or password reset emails, contact for assistance.

By following these steps, you should be able to resolve most issues related to emails. If you need further assistance, don't hesitate to reach out to our various .

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